At Drmers Club, we want you to be happy with your order. If you receive a wrong, damaged, or faulty item, please contact us within 7 days of delivery. Items must be unused, unworn, and in their original condition. Please keep the original packaging. After checking your request, we will offer a replacement or refund when applicable. Shipping charges may not be refundable. For any return or refund request, please contact our support team with your order details.